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Compliance & Grievance

Compliance & Grievance

Vertere Diamant Management Consulting Ltd.

strictly adheres to the Employment Services Act, Personal Data Protection Act, Gender Equality in Employment Act, and relevant labor regulations.

We are committed to providing transparent, fair, and professional executive search and talent recruitment services.

1. Professional Accreditation

● Private Employment Agency License: Taipei Employment No. 0438

● Certified Employment Service Professional: Huang, Wan-Ju (License No. 09156) 2. Transparent Service Fee Policy (100% Free for Candidates)

● For Job Seekers: In accordance with Article 35 of the Employment Services Act, we do NOT charge candidates any registration, placement, counseling, or service fees under any circumstances.

● For Employers: Service fees are charged strictly pursuant to government-approved standards and formal employer entrustment agreements. 3. Protection of Candidate Rights & Non-Discrimination

● Anti-Discrimination: We strictly comply with Article 5, Paragraph 1 of the Employment Services Act. We do not tolerate any discrimination based on race, gender, age, religion, marital status, or background.

● Privacy Protection: We never collect non-job-related sensitive personal information (such as medical checks, pregnancy plans, or personal financial records).

4. Zero-Tolerance Anti-Harassment Policy We maintain a strict zero-tolerance policy against any form of workplace or recruitment-related harassment.

All reported grievances will be investigated promptly, impartially, and with strict confidentiality.

5. Grievance & Feedback Channel For inquiries regarding service quality, personal data protection, or to report a compliance issue,

please reach out to our dedicated team:

● Hotline: +886-2-7728-7149 / +886-982-133-616

● Email: service@vdiamant.co

● Service Hours: Mon – Fri, 09:00 – 18:00 (TST) 

法規遵循與權益申訴專區

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迪盟顧問有限公司(以下簡稱「本公司」)

恪遵《就業服務法》、《個人資料保護法》、《性別平等工作法》

及相關勞動法令,提供專業、透明、合規之高階人才尋訪與職涯媒合服務。

一、 機構許可與專業證照揭示 ● 私立就業服務機構許可證字號:北市就服字第 0438 號[cite: 1]

● 就業服務專業人員:黃宛茹(證書字號:就專字第 09156 號)

● 營業地址:臺北市信義區信義路 4 段 456 號 6 樓 二、 服務收費標準(求職者全程零收費)

● 求職者端:依據《就業服務法》第 35 條規定,本公司辦理本國人在國內工作之職業介紹或人力仲介,依法絕不向求職者收取任何登記費、介紹費、諮詢費、履歷優化費或任何形式之服務報酬。

● 雇主端:本公司依政府核定之收費標準及雙方簽署之《雇主委任契約》約定收取服務費用,絕不額外加價或巧立名目。 三、 求職權益與隱私保護宣導

● 防範就業歧視:本公司嚴格遵守《就業服務法》第 5 條第 1 項,絕不因種族、階級、語言、思想、宗教、黨派、籍貫、出生地、性別、性傾向、年齡、婚姻、容貌、身心障礙等進行歧視。

● 隱私保護原則:本公司絕不要求求職者提供非屬就業所需之生理資訊(醫療檢查)、心理資訊(心理測驗/測謊)或個人生活隱私資訊(信用紀錄/犯罪紀錄/懷孕計畫)。

四、 工作場所性騷擾防治與零容忍政策 本公司致力維護友善、安全與尊嚴之工作及服務環境。依據《性別平等工作法》訂定《工作場所性騷擾防治措施、申訴及懲戒辦法》,對性騷擾行為採取零容忍態度。若您於服務過程或面試期間遭遇任何性騷擾或不當對待,請立即向本公司專責管道提出申訴,我們將啟動保密調查程序。

五、 顧客申訴與服務品質處理管道 若您對本公司提供之服務品質、個人資料保護權益或衍生爭議有任何疑義,歡迎隨時聯繫專責窗口:

● 申訴專線:(02) 7728-7149 / 0982-133-616

● 申訴信箱:service@vdiamant.co

● 服務時間:週一至週五 09:00 - 18:00

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